Privacy Policy

1. Who We Are

World Auto Hire LLC ("we", "us", "our") operates the car-rental marketplace at worldautohire.com. We are the data controller for personal data collected through our platform.

2. Data We Collect

• Account data: Name, email address, phone number, country of residence.
• Booking data: Pickup/dropoff dates, vehicle selected, driver age, booking preferences.
• Payment data: Service fee transactions (card details are processed by our payment provider and not stored by us).
• Usage data: Pages visited, search queries, device type, IP address (for analytics and fraud prevention).
• Communications: Emails, support tickets, and reviews you submit.

3. How We Use Your Data

• To process and manage your bookings.
• To send booking confirmations, reminders, and updates.
• To share necessary booking details with the Supplier you booked with.
• To improve our platform and personalise your experience.
• To send marketing communications (with your consent — you can opt out at any time).
• To comply with legal obligations.

4. Data Sharing

We share your data with:

• Rental Suppliers: To fulfil your booking (name, contact details, booking reference).
• Payment processors: To handle service fee transactions securely.
• Analytics providers: Google Analytics (anonymised usage data, with your cookie consent).
• Legal authorities: Where required by law.

We do not sell your personal data to third parties.

5. Cookies

We use cookies for essential platform functionality and, with your consent, for analytics. See our Cookie Policy for details. You can manage your preferences at any time via the cookie settings in the footer.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent at any time.

To exercise your rights, email privacy@worldautohire.com.

7. Data Retention

We retain booking and account data for as long as necessary to provide our services and comply with legal obligations (typically 7 years for financial records). You may request deletion of your account at any time.

8. Security

We implement industry-standard technical and organisational measures to protect your personal data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Contact

For privacy-related questions, contact our Data Protection team at privacy@worldautohire.com.